“Supermarketing Camp” (no longer available)

The most important of these seven steps is: How do you establish resonance and resonance? Resonance resonance, in other words, is affinity. As soon as you get close, others will like you, feel like family, and feel they’ve known you for a long time. This is very important—how you can make that person feel you know them in a very short time (within three minutes) is called Rapport. In fact, the three-day course is all about rapport, using different methods to help you create rapport and create resonance and affinity. Now you understand that it means getting you into the customer’s heart, following their footsteps, and making them say yes to you.

How can you increase your influence and credibility when communicating with others?
According to psychological research, true communication requires first “talking” and then “connecting.” To be “understood,” there are three key elements. The first is the content of what you speak, which accounts for only 7%; the second is your tone, which accounts for 38%; the third is your body language, which makes up 55%. For example, asking the other person to listen attentively doesn’t mean you have to speak loudly; it requires you to control the intonation of your speech—when to speak higher, when to lower, sometimes lower; sometimes to be deep: in different situations, you need to know how to use different body language to match the atmosphere.

If you want to become a communication expert and increase your influence and credibility when communicating with others, it depends on whether you can master the three distinctions of content, tone, and body language.

What kind of Sales Talk can truly touch the other person’s heart?
When you talk to different clients, not only do you need to change your body language, but even the Sales Talk depends on the customer. For example, if some clients are taller than you, you should aim higher; if some are shorter, you should aim lower, so you have to accommodate them. It’s not about restructuring anything; actually, what you need to do is cooperate with the customer in the sales talk.

A good salesperson must have flexibility. This flexibility not only helps you with selling but also helps you as a person. In other words, when you do selling now, your boss and your customers are paying you to learn how to be a good person. When you understand: no sales talk is complete in itself; you must cooperate with the customer. If you bring out the best and truly move the customer, that is a good sales talk.